Workplace Mistreatment: Implications for employees' well-being and performance

UEFISCDI Project: PN-II-RU-PD-2011-3-0162

Text Box: Introduction

	Workplace mistreatment is a broad term covering a whole range of negative physical and psychological interactions among people in the workplace, also affecting employees’ personal lives via the spillover and crossover processes (Cortina, Magley, Williams, & Langhout, 2001). Commonly studied forms of non-physical (social or psychological) interpersonal mistreatment are abusive supervision, incivility, interpersonal deviance, and undermining (e.g., Cortina et al., 2001; Tepper, 2000; Tepper & Henle, 2011), from the target perspective. Mistreatment is a serious and prevalent problem and a relevant body of research has demonstrated that forms of mistreatment at work have detrimental effects on a variety of important organizational outcomes (Porath & Erez, 2007), contributing to poor job attitudes, malaise, and job-related strain (Notelaers, Einarsen, De Witte, & Vermunt, 2006). 
	While the mistreatment at work represents an important topic of interest for researchers and practitioners, the majority of studies are cross-sectional; therefore information about causality or within-persons analyses still remains underdeveloped. Moreover, cross-cultural perspectives are rare, therefore limiting the understanding of this phenomenon in the light of cultural aspects. Therefore, this research aims to contribute to a better understanding of the workplace mistreatment phenomenon, by looking at potential generalizable issues, testing causality and examining reported experiences in employee’s natural and spontaneous context.



Department of Psychology

West University of Timisoara