Workplace Mistreatment: Implications for employees' well-being and performance

UEFISCDI Project: PN-II-RU-PD-2011-3-0162

Text Box: Introduction

	Workplace mistreatment is a broad term covering a whole range of negative physical and psychological interactions among people in the workplace, also affecting employees’ personal lives via the spillover and crossover processes (Cortina, Magley, Williams, & Langhout, 2001). Commonly studied forms of non-physical (social or psychological) interpersonal mistreatment are abusive supervision, incivility, interpersonal deviance, and undermining (e.g., Cortina et al., 2001; Tepper, 2000; Tepper & Henle, 2011), from the target perspective. Mistreatment is a serious and prevalent problem and a relevant body of research has demonstrated that forms of mistreatment at work have detrimental effects on a variety of important organizational outcomes (Porath & Erez, 2007), contributing to poor job attitudes, malaise, and job-related strain (Notelaers, Einarsen, De Witte, & Vermunt, 2006). 
	While the mistreatment at work represents an important topic of interest for researchers and practitioners, the majority of studies are cross-sectional; therefore information about causality or within-persons analyses still remains underdeveloped. Moreover, cross-cultural perspectives are rare, therefore limiting the understanding of this phenomenon in the light of cultural aspects. Therefore, this research aims to contribute to a better understanding of the workplace mistreatment phenomenon, by looking at potential generalizable issues, testing causality and examining reported experiences in employee’s natural and spontaneous context.

 

Contact:

csulea@socio.uvt.ro

Department of Psychology

West University of Timisoara